IT Service
the Right Team For Your IT Service Needs
When your business needs Information Technology ("IT") service Integratechs' team of IT professionals comes running. From the moment your request is received, our experienced IT professionals work to ensure that your service is completed quickly and correctly.
Information Systems used in today's businesses are very complex. Most businesses cannot afford dedicated specialists for each of their business critical systems. Many businesses use a general IT guy to handle both common support needs and highly specialized IT functions. Integratechs has the specialists you need, when you need them.
Integratechs' IT Service team performs all your day-to-day IT operations including installation, maintenance, repair and ongoing administration of IT Systems. In addition, The Service Team performs deployment and disposal of IT equipment; routine adds, moves and changes to existing IT deployments; inventory and audit of IT hardware and software assets. Service is provided by the Service Team both on-site at your location and remotely from Integratechs' service centers.
Remote Service
Many common service tasks can and should be performed remotely. The use of remote service tools allows Integratechs' engineers to quickly and cost-effectively perform standard maintenance and administration tasks. Integratechs uses highly secure and reliable remote access tools to perform remote service.
On-Site Service
Integratechs also provides on-site service on an as-needed basis. Most repairs, deployments, and lifecycle events (adds/moves/changes) cannot be handled remotely and require on-site service. In addition, Integratechs often chooses to do tasks on-site that could otherwise be done remotely in order to ensure regular contact between service technicians and our valued clients. Integratechs firmly believes that personal, face-to-face interactions are important to maintain a strong service relationship.
If your business is within a hundred miles of one of our service centers, you'll probably see your service engineers fairly often. For businesses located outside of our local service area, you'll see your service engineers at least twice annually, and our network of technology partners will provide the balance of your on-site support on an as-needed basis.
Integratechs participates in a nationwide network of more than five hundred technology partners for on-site support outside of our local service area. Integratechs has partners in every state in the USA and has partners in several foreign countries. Integratechs only partners with competent, honest and reliable IT partners.
Core Technologies
Some of the core business information systems that we install, maintain and repair on a regular basis include:
Hardware |
Dell, HP, Apple, Sun, IBM |
Operating Systems |
Windows, Linux, Mac, Unix, Netware |
Software |
Microsoft, Adobe, Apple, Intuit, Sage, AllScripts |
| Telephony | Cisco, Shoretel, NEC |
If you would like to learn more about IT Service from Integratechs, please contact a member of our Sales team now at the number listed in the top right corner of this page.
